Home#public-knowledge-baseWhat can the Public Knowledge Base be used for?
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Written by Anastasiya MarozUpdated 8 months ago

What can the Public Knowledge Base be used for?

OneBar allows you to create a Q&A knowledge base for sharing the information that can be useful for work. You can store all the important things in a convenient and search-friendly way, which makes the work process much easier. Now there is a new option - a public Knowledge Base. Using it you can make selected questions from your knowledge base public, and share them with all the users of the internet.

The public knowledge base can help you share important information about your company or products. This can be especially helpful for providing answers to the questions that people ask over and over again.

For instance, if your clients or customers often ask you about your services, pricing policy, security, or other aspects, it can be very convenient to add all of these questions into a public knowledge base. Unlike a FAQ page, the Public Knowledge Base can be more detailed and include all sorts of information that you believe can be useful. You can update and validate the information there on a regular basis, which makes it easier to keep and maintain. Moreover, it is possible to place not only information concerning your company’s work, but also insight on the work processes, working with special software or equipment, expert knowledge and anything else you wish to share with the public.